Hilton Charlotte Center City Cendyn ePlanner

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Please consult your Catering/Event Manager for all phone requirements for your program.

House Phones

Used for in-house calls only.

DID Lines

DID Lines
The installation fee is $40.00 plus tax plus price of all calls. DID lines can be used for Long Distance, minimal PC and fax can work as well.

Speaker Phone

Speaker Phone
Speaker Phone @ $185.00 per day, hardware rental only. Additional charges will apply to local and long distance calls made.

Internet Access

Internet Access
Standard High Speed Internet Access - 2 MB - $9.95
(24 hour access per device)

Higher Speed Available - Call for Quote

Wired Internet connection in meeting rooms (up to 100MB per line). Set up Fee $250 per wired line

Routers and private networks (wired or wireless) available. Call for price

Guest Room Calls

Guest Room Calls

Type of Call  





No Charge

Room to Room

7+Room Number

No Charge


9+Area Code+Number


800/888/8xx toll free


Toll Free

Toll Calls or IntraLATA

9+Area Code+Number

$0.75 + $0.10 per minute

Long Distance (Out of State)

9+1+Area Code +Number

$2.00 + $0.35 per minute



$3.00 + $.25 per minute

Directory Assistance




Local, Long Distance and International Calls will be billed to your account only when the call is answered.


Applicable Taxes will be added = Rates subject to change.

You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call. Hilton subscribes to AT&T Long Distance and Operator Services. AT&T is our local carrier. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier. Direct Complaints to:


Federal Communications Commission
FCC Enforcement Division
CCB Room 6202
Washington, DC 20554


State of New York Dept. of Public Service
3 Empire State Plaza
Albany,  NY 12223
(800) 342-3377

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

To hear messages, if the red light is flashing on your guest room telephone:
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
Should you require assistance while using Voice Mail, simply press the “*” key at any time.

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Hilton Charlotte Center City | 222 EAST THIRD STREET, Charlotte, North Carolina 28202