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Master Accounts

Master Accounts

Upon receipt and approval of the credit application, a Master Account will be set up. All charges posted to your Master Account should be approved in writing by you or your authorized designee. We would like to review the account with you daily to eliminate discrepancies. You agree that the Master Account will be fully paid within 30 days after receipt of the bill.

All charges can be paid by a major credit card that we accept. Please contact us for a current list of those major credit cards that our Hotel accepts as of the Event dates. Currently, Hilton Worldwide accepts MasterCard, Visa, Diners Club, American Express and JCB International.

We reserve the right to check your credit status at any time before the commencement of the Event, and we reserve the right to increase the amount of deposits and/or pre-payments should there be a negative change in your financial status. You expressly consent to our conducting any such credit checks. If advance payments or deposits are not paid on a timely basis, the Hotel will have the right, at its option, to consider the Agreement cancelled and will be entitled to cancellation damages as provided in this Agreement.

If credit has been approved, we request that you provide us with your credit card information at the time of your Event so that we may charge the credit card account at departure when you advise us of your approval of the Master Account bill. If any charges are disputed, you agree that we may charge the undisputed charges to the credit card account immediately and the remainder will be charged upon resolution.

If payment of all undisputed charges is not received within thirty (30) days after your receipt of the final invoice, a finance charge of 1.5% per month, or the maximum amount allowed by law, whichever is less, will accrue on the unpaid, undisputed amount, commencing on the date of receipt of the final invoice. If any charges are disputed, then the parties agree to work in good faith to resolve the disputed invoiced charges in a timely manner, and you agree to pay the remainder immediately upon resolution of the dispute.

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Hilton Charlotte Center City | 222 EAST THIRD STREET, Charlotte, North Carolina 28202